An agreement only appears in the other person’s app when it is shared, which needs the contact to be linked to their IOUEZ account.
Check
Open the agreement. A shared agreement says it is shared between both accounts; otherwise it is private.
Fix it
- Make sure they have a IOUEZ account.
- Edit the contact, add the email or phone they signed up with, and use Find on IOUEZ. See Add contacts and link them.
- Create the agreement again with the linked contact, and delete the private one if you no longer need it.
Good to know: An existing private agreement doesn’t become shared by itself after you link the contact.