Cancel
- Bought on Android (Google Play): open the Google Play Store, tap your profile picture, then Payments & subscriptions → Subscriptions, choose IOUEZ and Cancel subscription.
- Bought on the web: use the link in your receipt email from the checkout, or email support@iouez.com from the address on your account and we will cancel it.
Your paid features stay on until the end of the period you already paid for. Your agreements and data stay on the Free plan.
Refunds
Not happy with a paid plan? Contact us within 14 days of being charged. Purchases made through Google Play follow Google Play’s refund policy: you can ask Google from your Play account, or contact us. See our refund policy.
Important: Deleting the app does not cancel a subscription. Cancel it as described above.