The IOUEZ Assistant is the chat button in the corner of our website and Help Center.
What it can do
- Answer questions about how IOUEZ works, using the articles in this Help Center and our current plans and settings.
- Link you to the articles it used.
- Pass your question to our team when it can’t help.
What it can’t do
- See or change your account, agreements or payments.
- Make exceptions, refunds or decisions; only our team can.
- Give legal, tax or financial advice.
Talk to a person
Choose Talk to a person, add your name, email and a short message, and send. The conversation is attached and our team replies by email.
Good to know: The assistant is AI and can make mistakes. When something matters, check the linked article or ask our team.