Two-step sign-in asks for a 6-digit code from an authenticator app (such as Google Authenticator, Microsoft Authenticator or 1Password) as well as your password, when you sign in on a new device.
Good to know: Two-step sign-in is switched on by the site owner. If you don’t see a Two-step sign-in card in Settings, it isn’t available yet.
Turn it on
- Verify your email address first. See Verify your email address.
- Go to Settings → Two-step sign-in and choose Turn on.
- Confirm it’s you by signing in again.
- In your authenticator app, add an account: scan the code on screen, or type the key shown below it (on a phone, Open in your authenticator app may do this for you).
- Enter the 6-digit code your app shows now.
Signing in
After your password, enter the code your authenticator app shows. If a code doesn’t work, check that the time on your phone is set automatically and use the newest code.
Turn it off
Go to Settings → Two-step sign-in, choose Turn off and confirm it’s you.
Lost your phone?
Contact support@iouez.com from the email address on your account. We will help you get back in after checking it’s really you.